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FAQ

FREQUENTLY ASKED QUESTIONS

Yes! Easy, in-home, paperless financing options are available to all clients. From low monthly payments to up to 18 months same as cash, we can help find the right option for you. We also go through Upgrade. Ask your representative for details.

Granules cover matting and act as the roof’s sunscreen. When hail hits the roof, the granules may be knocked loose and are washed away with weather, leaving the matting exposed. This gives the sun the opportunity to burn holes in the matting, eventually causing severe damage and leaks. Cyclic, non-catastrophic hail can compromise the factory-designed bond from one row to the next, increasing the risk of wind-creasing and blow-off.

View an example.
Some damage cant be seen from the ground. Our experts will gladly conduct an inspection to see if your roof or gutters need replacement or repairs.
Virtually nothing. This is why you pay HOMEOWNER’S INSURANCE! Our insurance claims specialists work directly with you and your insurance company. All this takes is a phone call and a few minutes of your time.
We meet the insurance adjuster at your home while an inspection is done to make sure all damages are detected and assessed. The settlement check is paid directly to you. Our crews start work and a new roof is installed. It’s literally that simple!
Using a contractor who’s not insured is a way bigger gamble than you might imagine. Roofing is a dangerous business. One slip can result in a fall causing serious injury, and back injuries are common, which makes hiring a contractor without workman’s comp very risky. Although state laws exempt homeowners from liability, you are still at risk of being named personally in a lawsuit, forcing you to hire an attorney to get dismissed from the suit. Just as risky is the weather. Thunderstorms can blow up rapidly, and even the most experienced crews can get caught in the rain. An uncovered roof in a rainstorm can cause significant damage to the interior of a home. Most contractors without general public liability insurance are not financially secure enough to repair major damage to your home. The option of not paying them does not work too well if they just don’t come back. Uninsured contractors can work much cheaper than properly insured ones. Weigh the risks before hiring the uninsured contractor.
Yes. We supply certificates and an Agency phone number.
Repairs take less than one day. Most roofs can also be completed in one day.

We’ve compiled a list of common insurance companies and phone numbers for your convenience. These numbers are for the claims department, as insurance agents do not process claims.

Alfa-insurance 800-964-2532

Allied-Insurance 800-282-1446

Allstate-Insurance 800-255-7828

American-Family 800-692-6326

American-Modern-Ins. 800-543-2644

American-National 800-333-2860

Ameriprise-&-IDS 800-872-5246

Amica-Insurance 800-242-6422

ASI-Insurance 866-274-5677

Auto-Owners 517-323-1200

Central-Insurance 888-263-2924

Chubb 800-252-467

Cincinnati-Insurance 700-564-1055

Cotton-States 800-457-1658

Countrywide-Insurance 800–669-6657

Country-Financial 866-268-6879

Donegal 800-877-9006

Encompass 800-340-3016

Empire fire & marine 800-660-4539

Farm Bureau 866-842-3276

Farmers 800-435-7764

Fireman’s Fund ins. 888-347-3428

Foremost 800-752-2461

Geico 800-841-3005

General Casualty 888-737-8256

GMAC Homesite 800-466-3748

Grange 800-445-3030

Guide One 888-748-4326

Hanover 800-628-0250

Hartford 800-243-5860

Homesite 800-466-3748

Horace Manns 877-461-0010

Kemper 888-252-2799

Liberty Mutual 800-225-2467

Merastar 800-637-2782

Mercury 800-503-3724

Met Life 800-854-6011

Montgomery 800-561-0178

Nationwide 800-421-3535

Essurance 800-926-1175

UPC 888-256-3378

Peerless 800-522-7152

Progressive 866-960-8609

QBE 877-772-6771

Safeco 800-332-3226

Shelter 800-743-5837

State Auto 800-766-1853

State Farm 800-732-5246

Travelers 800-238-6225

USAA 800-531-8722

Wagner 973-948-3120

Atlas Claims 800-478-0258
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